I’m writing this blog post from my bed, you may think that’s a little too much information there is a good reason for telling you this as it provided the inspiration for this post. I hadn’t been feeling particularly well at the tail end of last week but pushed on (as you do) as there were [...]
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Windows 7 introduced a very handy new feature called “Problem Steps Recorder” and can be started by simply typing “PSR” in the run menu. The application itself is quite minimalistic in it’s appearance and very straight forward to use. What it does is record each step that the user takes and documents it in step-by-step details as well as providing screenshots. Once the user stops recording it will prompt them to save the recording which internally is an MHTML document wrapped up in a ZIP file which as we all know is a compression format so it can be sent to your third party support, helpdesk or even your friendly DBA |
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Copyright © 2012 Richard Douglas – SQL Server Professional - All Rights Reserved |
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